Monitoring
Monitoring should be proactive, not just reactive. The goal is not simply to know when something has already failed, but to see risk and trend before it becomes disruption.
Monitoring as a service is the backbone of a proactive environment. It is not simply about up or down alerts. A mature monitoring approach looks deeper into infrastructure, service health, and trend behaviour so issues can be addressed before they become incidents.
Monitoring can include
- Firewalls and internal and external sides
- Network switches
- Managed UPS
- VMware hosts
- Servers at OS level
Extended visibility
- Storage
- Backups
- Exchange
- SQL
- Website availability and cloud environment health
The benefit of a well-designed monitoring platform is not just alerting. It also provides availability metrics, trend analysis, capacity insight, and better support for strategic planning.